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Elements and Performance Criteria

1. Apply RRM principles to personal leadership
   • Personal responsibility is taken in accordance with RRM principles
   • Decisiveness is demonstrated when mitigating risk, in accordance with RRM principles
   • Interventions are made when rules and procedures are not followed by team members, in accordance with RRM principles
   • Own and team performance is monitored in accordance with RRM principles
   • Participation in task planning and analysis by team members is encouraged where appropriate, in accordance with RRM principles
   • Situational leadership is demonstrated in accordance with RRM principles
2. Apply RRM principles to task management
   • Attention is focused and distractions managed in normal and high workload situations
   • Actions of team members are monitored and cross-checked in accordance with RRM principles
   • Workloads are managed by prioritising and delegating safety-critical and routine tasks
   • Existing work plans are reviewed and modified when necessary
   • Automated systems and controls are managed effectively
   • Multiple tasks and high workload are identified and prioritised in accordance with RRM principles
   • Time constraints are discussed with team members when managing workload
3. Apply RRM principles to teamwork
   • Assistance and advice is provided to team members
   • Workload of team members is considered before interacting with them
   • Team awareness of safety is enhanced by sharing experiences
   • Open communication and effective working relationships with others are established
   • Professional or personal biases are identified and put aside to promote cooperation
   • Interpersonal skills are used to defuse arguments and to resolve conflict
   • Advice is sought from team members and/or sources as required and considered
4. Apply RRM principles to communications
   • Information and operational plans are shared with others as required, prior to commencing work
   • Critical events are debriefed to improve the way they are handled next time
   • Understanding is confirmed at end of a briefing or debriefing
   • Questions are asked to clarify understanding
   • Relevant information is passed on to keep team members up-to-date
   • Instructions, information and explanations are given in a clear and unambiguous manner
   • Correct radio protocol is used at all times
   • Proper hand-over to another person or team is conducted at end of shift for critical operational tasks
5. Apply RRM principles to risk management
   • Principles of threat and error management are applied in rail industry workplaces
   • Particular caution is exercised under unusual or demanding conditions
   • Deadlines are balanced with safety considerations
   • Tasks are carried out in accordance with risk management policies and procedures
   • Rules and procedures are followed at all times
   • Management of potential hazards and/or abnormal situations is discussed with team members
   • Equipment is operated safely in accordance with rules and limits
6. Apply RRM principles to decision making
   • Relevant information to help understand problem is gathered and analysed
   • Opinions and suggestions are sought from others before deciding what to do
   • Available time is used to consider all options, not just the most obvious alternative
   • Potential risks for each alternative being considered are discussed with appropriate personnel
   • Appropriate option/s is selected and implemented based on available information
   • Outcome of decision/s is reviewed to ensure solution was effective
7. Apply RRM principles to managing emergencies
   • Risk is regularly re-assessed when dealing with emergency situations
   • Training and experience is applied to carry out most important actions in an emergency
   • Reassurance is given to others to help them remain calm in an emergency
   • Action is taken to protect passengers and/or rail workers from further danger in an emergency
8. Apply RRM principles to self management
   • Composure is shown in managing emergency and/or other demanding situations
   • Effects of fatigue in self and/or others are recognised and appropriate action is taken to manage this
   • Effectiveness is maintained under stress or periods of high workload
   • Assistance is requested to deal with difficult or abnormal situations

Required Skills

This section describes the knowledge and skills required for this unit

Required knowledge

Communication systems procedures and protocols in the rail industry

Decisionmaking processes and their application within a rail environment

Fatigue management principles

Key concepts and definitions relating to rail resource management

Key emergency management principles and practices associated with railway operations

Leadership principles and practices

Relevant documentation records such as

emergency procedures

relevant regulations

standard operating procedures

workplace rules

Relevant rail safety work health and safety WHSoccupational health and safety OHS and environmental legislation

Relevant legislated rail safety requirements including state and territory acts and regulations and nationally approved compliance codes andor guidelines

Risk management principles and procedures

Task management principles and procedures

Teamwork principles

Required skills

Access and use rail industry standards

Communicate effectively with others particularly in relation to interpreting complex information relating to rail operations

Develop and maintain currency of rail industry knowledge and regulatory requirements

Network and build relationships with a diverse range of rail industry organisations

Work ethically in accordance with legislation

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package
Critical aspects for assessment and evidence required to demonstrate competency in this unit	The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements Performance Criteria Required Skills Required Knowledge and include demonstration of applying required knowledge and skills relevant legislation and workplace procedures other relevant aspects of the range statement
Context of and specific resources for assessment	Performance is demonstrated consistently over time and in a suitable range of contexts Resources for assessment include access to other simulated practical and knowledge assessment andor an appropriate range of relevant operational situations in the workplace In both real and simulated environments access is required to relevant and appropriate materials and equipment and applicable documentation including workplace procedures regulations codes of practice and operation manuals
Method of assessment	As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests Practical assessment must occur through activities in an appropriately simulated environment andor in an appropriate range of situations in the workplace

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Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Rail resource management may include:	infrastructure constraints maintenance schedules network capacity personnel availability physical network resource needs and availability rolling stock availability track access requirements train services
Hazards must include:	hazards that may occur in the course of work activities for which there are defined actions to control and manage the risks involved
Information may include:	audit program information changes to regulations compliance and enforcement regime rail regulatory requirements safety notices

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